Privacy Policy
Last updated: 11/8/2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, update your profile, subscribe to a plan, or contact us for support. This includes:
- Name, email address, and profile information
- Organization and grant preferences
- Uploaded files (e.g., images)
- Payment and subscription data (processed by Stripe; we do not store your card details)
- Usage data (cookies, analytics, device/browser info)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our grant discovery services
- Match you with relevant grant opportunities
- Process transactions and manage subscriptions
- Send you notifications, grant alerts, and service updates
- Respond to your comments, questions, and support requests
- Monitor and analyze usage and trends to improve the Service
- Ensure security and prevent fraud
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With service providers who assist us in operating our platform (e.g., Stripe for payments, email delivery, analytics)
- When required by law or to protect our rights, property, or safety
- In connection with a business transaction (merger, acquisition, etc.)
4. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your use of our service for authentication, analytics, and to improve your experience. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features.
6. Email Communications
We may send you emails about grant opportunities, service updates, and account activity. You can opt out of non-essential communications at any time by updating your preferences in your account settings or by clicking the unsubscribe link in our emails.
7. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data at any time.
8. Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of marketing and non-essential emails
- Request a copy of your data
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date above. Your continued use of the Service after changes become effective constitutes acceptance of the new policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us via our contact page.